Cotio

Privacy policy

Draft text to be validated by a lawyer before commercial launch.
Translation provided for information only: the French version alone is legally binding.

Data controller

TM Events & Co, Chaussée de Recogne 18, 6840 Neufchâteau, Belgique – thomas@tmc.lu

Data collected

Account: name, email, phone, company, billing address, VAT number
Licence: anonymous ID and name of workstations, software version, activation and last check dates
Contact and support requests
Payment: handled by Stripe (we do not receive card numbers)

What we do not collect

No STEP files, no drawings, no geometry, no software usage statistics. The website uses no advertising cookies and no tracking tools; only a session cookie (when you are logged in) and a cookie remembering your language are set.

Purposes and legal bases

Performance of the contract (account, licence, billing, support), legal obligations (accounting), legitimate interest (security, trial-related reminders).

Retention periods

Account data: duration of the relationship plus 3 years; invoices: 10 years; contact requests not followed up: 3 years.

Processors

Railway (hosting), Stripe (payment), Resend (emails).

Your rights

Access, rectification, erasure, objection, portability: write to thomas@tmc.lu. You may lodge a complaint with the Belgian Data Protection Authority (APD/GBA).